We are proud to announce that Boughton Law has been awarded recertification in Meritas, a global alliance of full-service law firms.
Meritas is the only law firm alliance with an established and comprehensive means of monitoring and enhancing the quality of its member firms — a process that saves clients time in validating law firm credentials and experience. Meritas membership is selective and by invitation only. Firms are regularly assessed and recertified for the breadth of their practice expertise and client satisfaction. The organization’s extensive due diligence process ensures that only firms meeting the tenets of Meritas’ Quality Assurance Program are allowed to maintain membership. Firm performance and quality feedback are reflected in a Satisfaction Index score, which is made available online.
As a condition of membership, Boughton Law is required to successfully complete recertification every three years. The recertification process includes exacting self-assessment, peer review by other law firms and client feedback. It examines such factors as timeliness and quality of a firm’s client service, professional conduct and adherence to Meritas policies.
“Businesses trust the Meritas alliance of law firms for top-tier quality, convenience, consistency and value,” said Tanna Moore, CEO of Meritas. “Boughton Law has demonstrated its commitment to world-class client service, and as such, has successfully earned its recertification in Meritas.”
We are proud of our firm’s achievements for the past 20 years as the exclusive B.C. member firm and look forward to continuing our relationship with Meritas. Our affiliation is not just valuable for offering our clients convenient access to legal expertise around the world, it also provides us with a framework to consistently monitor and address the quality of our services.
For more information about the Meritas network, please visit www.meritas.org.